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VIBESFM.DE

Trouble shooting MP3 Downloads


Can’t find my music

Symptom Resolution
My download finished, but I can’t find my music.

Possible cause:

  • Saved to default Downloader location.
  • Saved to default browser location.
  • Saved .amz file instead of opening.

Check the default save locations

You have several options for downloading Vibes FM MP3 music. When you downloaded from Itunes, please read their help page. However, you you downloaded via PAYPAL, then continue reading . The save location for your .mp3 files may vary depending on the method you use. Here are the common save locations for each method:

Firefox:

  1. Select Tools/Options from the menu at the top of the browser.
  2. View the “Save files to” option in the Downloads section on the General tab.

Internet Explorer:

  1. Select Tools/Options from the menu at the top of the browser.
  2. View the “Save files to” option in the Downloads section on the General tab.

Safari:

  1. Select Safari/Preferences from the Apple menu at the top of the screen.
  2. View the “Save downloaded files to” option on the General tab.

Check the type of file downloaded

If you find a file with the extension “.mp3″ in one of the default locations listed above downloded very recently, you need to open that file with the MP3 Downloader to complete the download.

After Paypal payment, l was sent to a wrong link. This happens once in a while. When this happens, do not panick. Check your email address that you used to purchased on paypal next 12 hours.

Please, you should receive a link to download the MP3 file or the MP3 file will directly be mail to you via the email address you provided to Paypal.: You will need to wait for less than 12 hours….


My download didn’t finish

Symptom Resolution

My purchase completed, but my music didn’t download.

Possible cause:

  • Need to update Web browser settings.
  • System settings prevented download.

Retry the download

  1. Check to make sure you have an active connection to the Internet.

Your music may only be available for redownload for a short period of time after you complete your purchase.

Adjust your Web browser, firewall, or anti-virus settings

  • Allow Cookies from Vibes FM: Cookies to work with vibesfm.de to confirm your purchases and manage your downloads. Enable your browser to accept cookies from vibesfm.de to successfully download files.
  • Allow Pop-ups from Vibes FM: Set your browser to allow pop-up windows from vibesfm.de.
  • Enable Downloads from VIBES FM: Add vibesfm.de to your list of trusted sites or allow downloads from vibesfm.de if your browser, firewall, or anti-virus software displays a security warning.
  • Enable Download Notifications: Your browser could be blocking file downloads without notifying you. Enable automatic prompting for file downloads in your browser’s security settings so you know if your browser is blocking downloads.

Contact Customer Service

If your download has expired and is no longer available or you need more help troubleshooting your download problem, please click the Contact Us button at vibesfm.de/mp3-download-problem to reach us via.
I received an error message saying that my disc was full.

Possible cause:

  • Could be the mp3 file requires more disc space than is available

Clear up storage space on the default drive


Import to my player failed

Symptom Resolution
I tried to have my music automatically added to my iTunes or Windows Media Player library it isn’t appearing.

Possible cause:

  • Need to upgrade your software.

Install the most recent version of supported media players

The options for “Add it to iTunes” or “Add it to Windows Media Player” will only appear if those applications are installed on your computer system.


My music has errors and won’t play

Symptom Resolution

I tried to play my music but the file wouldn’t play, the quality was poor, it skipped, or was incomplete.

Possible Cause:

  • Problem during download or download didn’t finish
  • File has errors

Contact Customer Service

If your download has expired and is no longer available or you need more help troubleshooting your download problem, please click the Contact Us button at vibesfm.de/mp3-download-problem to reach us via.

If you bought the wrong song, you need to buy the one you wanted to buy. Purchased MP3 is not refundable!

Provides help finding your downloaded music and troubleshooting problems with MP3 files and downloading music after you complete your purchase. Also includes information on using the Downloader application with iTunes and Windows Media Player.

More Help.